Privacy Policy

1. Overview & Scope

This notice describes how Pixel AI Solutions handles website inquiries and booking information.

Optional audience measurement

If enabled, optional Google Analytics runs only after you choose to allow analytics. It measures page visits, booking-link clicks, successful inquiries and confirmed bookings within the embedded calendar. Our measurement events exclude form contents, names, email addresses and booking details. Google may process technical information such as your IP address and browser information when its service is loaded. You can decline, or change your choice using Analytics preferences when available. Browser Global Privacy Control and Do Not Track preferences are respected.

2. Website inquiries and bookings

The inquiry form collects your name, email, company, website and workflow details, plus any budget or timeline you choose to include. These details are emailed to support@pixelaisolutions.com so we can respond, and are stored in our business mailbox. Please do not submit passwords or confidential client records. Calendly processes details entered in its booking calendar to schedule your call.

Appearance preferences

The appearance toggle saves your light or dark theme choice in this browser’s local storage. If you have not chosen a theme, the website follows your device setting. This preference is not sent to our analytics.

Website FAQ assistant

The support widget answers questions using approved website FAQs. Messages are kept only in the open page’s memory, without persistent chat storage. Choose Clear chat to remove the displayed conversation. We do not send chat messages to an AI service, our website backend or our analytics events. Please do not enter passwords or confidential information.

If you choose Smarter matching, your browser downloads a free MiniLM model and its runtime from Hugging Face and jsDelivr. These providers receive the technical requests needed to deliver those files, subject to their own policies. The model then matches questions locally to our FAQs; it does not generate new answers. Downloaded files may remain in your browser cache. Select Smarter matching again to switch it off, and remove cached files through your browser settings.

Email support opens a draft in your email app with your latest question. Nothing is emailed until you review and send it. If you send a message or use the inquiry form, its details are stored in our business mailbox so we can respond.

3. Client project data

For client projects, data access, retention and third-party services are agreed in the project documentation.

• Data permissions are scoped to the project.
• Provider settings and retention are reviewed before deployment.

4. Hosting and external services

Our hosting provider processes web requests and email delivery. The form keeps temporary submission counters with hashed IP identifiers to limit spam; it does not write inquiry content to a website database. Website fonts are served from our hosting. Calendly and linked external sites follow their own privacy policies.

5. Contacting Us

For questions about your inquiry or a request concerning information you provided, email support@pixelaisolutions.com.